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FAQs

FREE SHIPPING ON ORDERS OVER $50

FAQs

SHIPPING

What is your shipping policy?

We offer free standard shipping on orders over $50, and $5 shipping on orders under $50. Returns are subject to standard USPS shipping rates.

How soon will my order ship?

We ship through USPS Priority mail. Your order should arrive between 2-7 business days, depending on your location. You will receive shipping updates via email.

How can I track my order?

You will receive shipping updates via email. Please allow 1-2 business days for processing once your order has been placed. Enter your phone number at checkout for text alerts.

Do you ship internationally?

At this time, shipping is limited to the U.S. only.

ORDERS

There is a problem with my order.

Please email us at info@healushealth.com with any order issues, and we'll be happy to assist you.

How do I access my ebook?

For applicable products, ebooks will be emailed to you upon purchase. Please check your spam folder. To request a copy of an ebook, email us at info@healushealth.com.

I am an Amazon customer with questions or order issues. 

We are happy to assist you with Amazon questions or order issues. Please email us at info@healushealth.com and someone from our team will assist you.

RETURNS AND REPLACEMENTS

What is your return policy?

We’re proud to offer a 45-day money back guarantee on all Healus products. If you are unsatisfied with your product for any reason, we will refund or replace the item within 45 days of the purchase date. The refund will be issued upon receipt of the returned product. You will be responsible for the return shipping charges.

Please see our Return Policy page for instructions on how to submit a return.

How do I request a replacement?

We’re happy to offer replacements for damaged items. Please contact customer support at info@healushealth.com with your name or order number to submit a replacement request.

SUBSCRIPTIONS

I need to change my subscription preferences.

To change your subscription preferences, simply log into your account. From your subscription portal, you can change your preferences, delivery frequency or cancel your subscription at any time.

Alternatively, you can email us at info@healushhealth.com and we can make these changes for you. 

where do i log into my account?

For access to your subscription portal, refer to your original confirmation email. Forgot your login info? No problem! Email us at info@healushealth.com and we're happy to help.

STILL HAVE QUESTIONS?

Our customer support team is available by email M-F 10am to 5pm EST.

Email us at info@healushealth.com with order or product inquiries.

PRODUCTS & COMPANY INFO

I have questions about a specific product. 

For questions about a specific product, visit the product page for a list of ingredients, dosage recommendations, benefits and product details. Can't find what you're looking for? Email us at info@healushealth.com and we're happy to answer product questions.

Are your products manufactured in the U.s.A.?

Yes, all of our products are manufactured in the U.S.A. We work directly with cGMP labs to ensure the highest quality standards.

Where is the expiration date on my product?

There is a manufacturing date stamped under the barcode of your bottle that will look something like 11/19 (November 2019). The product is good for two years from this date.

Free Shipping on Orders Over $50

45-Day Money Back Guarantee

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